Privacy Policy
Website: golbikgbs.co.uk Last updated: 16 September 2026
Golbik GBS Limited (“we”, “us”, “our”, “the Company”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (golbikgbs.co.uk) or otherwise interact with us, and explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Golbik GBS Limited Company number: 12142749 Registered office: Flat 1, 25 Foxglove Way, Wallington, England, SM6 7JR
We are the “data controller” of the personal information we collect through this website, meaning we determine how and why your data is processed.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal data:
- Contact details you provide via an enquiry, contact, or quote request form — such as name, email address, phone number, and postal address.
- Project/enquiry details you submit describing the work or service you are enquiring about.
- Technical data collected automatically when you visit our site — such as IP address, browser type and version, device information, pages visited, and time spent on the site — typically gathered via cookies or similar technologies.
- Communications data, including records of any correspondence if you contact us by email, phone, or through the website.
We do not knowingly collect any special category data (e.g. health, religion) unless you voluntarily provide it as part of an enquiry.
3. How We Collect Your Data
We collect data:
- Directly from you, when you fill in a form, request a quote, or otherwise contact us.
- Automatically, through cookies and similar tracking technologies as you browse the site (see Section 8).
- From third parties, such as analytics providers (e.g. Google Analytics), where applicable.
4. How We Use Your Information
We use your personal data for the following purposes, and on the following legal bases under UK GDPR:
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries and providing quotes | Legitimate interests / steps to enter into a contract |
| Delivering services you have requested | Performance of a contract |
| Improving our website and services | Legitimate interests |
| Sending marketing communications (only with your consent) | Consent |
| Complying with legal and regulatory obligations | Legal obligation |
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Trusted third-party service providers who help us operate our website or business (e.g. web hosting, email, analytics, or accounting providers), under appropriate data processing agreements.
- Professional advisers (accountants, solicitors) where necessary.
- Regulatory or law enforcement bodies, where required by law.
We do not transfer personal data outside the UK/EEA unless appropriate safeguards are in place.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data that does not result in a business relationship is typically retained for a limited period and then securely deleted.
7. Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data (“right to be forgotten”).
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been mishandled.
To exercise any of these rights, please contact us using the details in Section 10.
8. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse site usage. You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the website. For more detail, see our separate Cookie Policy (if published) or contact us for specifics on the cookies used.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Golbik GBS Limited Flat 1, 25 Foxglove Way, Wallington, England, SM6 7JR Website: golbikgbs.co.uk
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date.